Check out how we trade

Check out how we trade

At Greenserve we pride ourselves on the property maintenance and emergency call-out service that our plumbers and engineers deliver to customers in South West London. We can tell you that we fix boilers and mend leaking pipes really well but what better way to make sure we do as we say than with independent checks and client feedback. For this reason, we signed up to Checkatrade.com.

Checkatrade runs strict background checks on tradespeople before they can become members and we were no exception; our certifications, insurance and policies have all been independently ratified.  Once they join, members of Checkatrade agree to have feedback from their customers posted online for all to see and members promise to meet ‘The Checkatrade Standard’ to maintain service levels. So here at Greenserve we have committed to the following:

  • Being honest in all dealings
  • Informing you of any call-out fees before coming to you

  • Keeping appointments and arriving promptly

  • Being courteous and treating you and your property with respect

  • Dealing with complaints quickly and professionally

  • Returning your calls promptly

By looking at our profile on Checkatrade you can see exactly how our customers rate us, with approximately 300 reviews available to date and more coming daily. There is no greater endorsement, in our opinion, than having a happy customer pass on a few words about their Greenserve experience.

As well as being able to leave comments, customers are also asked to grade our services from 0-10 based on reliability and timekeeping, workmanship, tidiness and courtesy. You can also see our invoicing history and see how often we hit our estimated costs when we cover property maintenance and emergency call-outs in South West London.

Greenserve Director and Co-Founder, Andy Harris, says: “Anyone can claim to be the best but at Greenserve we really strive to achieve it. However, the true judges of our commitment to quality and reliability are our customers. By committing to Checkatrade standards and having transparent reviews on our company profile, we allow our potential clients to see the high level of service they will be getting.”

Greenserve not only has Gas Safe engineers for boiler breakdowns but also attends to drainage, underfloor heating and radiator issues – all with a 12 month workmanship guarantee.  So if you are looking for a respected company for property maintenance and emergency call-outs in South West London: Chelsea, Kensington, Belgravia, Battersea, Fulham, Clapham, Wandsworth, Kingston and Richmond, contact the Greenserve team today.