Greenserve drive for High-tech property maintenance service
With 15 years experience in providing installation, repair and servicing to homeowners and commercial customers in and around London, Greenserve has had the chance to get valuable feedback from our customers and learn what they expect when hiring a plumber or a gas engineer for their home or office. We understand that offering an outstanding property maintenance service is about high standard workmanship, use of quality technology but most importantly it is about providing an exceptional level of customer service. This is why we are always looking to make our service more efficient and reliable for our customers in the Greater London area.
To this purpose we have recently invested in a cutting-edge GPS tracking software, which links the Greenserve vans to our booking and quotation tool, in a single centralised system which enables us to coordinate and carry out all the property maintenance work efficiently. This solution allows us to assign the right team for each callout, depending on proximity and set of skills required for the job, in a straightforward manner that ensures we offer the fastest response times possible. It then tracks engineers time and records the history of the Greenserve interventions on a property, offering complete transparency on the work that is carried out and ensuring we minimise downtimes and future diagnosis time, which means reduced costs, less disruption and ultimately complete peace of mind for our customers.
A lot of companies will tell what they do and that they are the best in doing it, here at Greenserve we want you to know WHY we do it. We get out of bed each morning because we are passionate about raising the image and profiles of tradesman like us in the capital. We do this by carrying out not only quality work but second to none customer service which extends from the office through to the engineer in your home. Anyd Harris owner/director is always available personally if you need to contact him, we do not hide behind small print and emails, we are here to ensure your home is looked after, we are competitive and most of all we care.